RETURNS, EXCHANGE & CANCELLATIONS
Thank you for choosing Lavender Label. We strive to provide you with high-quality products that exceed your expectations.
This Return and Refund Policy outlines the procedures regarding the return and refund of your purchased items.
We regret to inform you that we do not offer returns or refunds for a change of mind or if you no longer want the product. We encourage our customers to carefully consider their purchase before placing an order.
We request you to choose the size carefully, the model details, the size chart are very clearly mentioned.
As a company policy we do not provide refund/exchange or any product sold as each outfit is custom made on order.
We take at most care by quality checking before shipping of the product.
However, if you claim any damage, we would require a parcel opening video to get the replacement of the product and please inform us within 24hrs of the receipt of the product by writing to us at lavender.label8@gmail with order number, full name, address, tracking and video of the damaged product and our team will contact you and will guide you through the process.
Any order once placed cannot be altered/ cancelled on request.
Only any Delivery information such as Name, Address / Contact information can be altered.
If there are any queries regarding the sizes you can reach us on- firstname.lastname@example.org before placing the order, we will be happy to help.